Well, fixing Error is way too easy, but first, let’s learn why this error occurs. So, why does this happen, and how to fix it? And, as that message indicates, the PS4 system fails to find/recognize the appropriate update file to complete the process. This message appears in the Safe Mode once you restart the PS4 during the update process. Its on-screen message is: “ Cannot find the update file.” When you go to update the PS4 system software, you may get an error message with code number.